About us

 

We began implementing Act! CRM solutions in the late 1990s. Through the years, we've been fortunate enough to work with some fantastic companies and some wonderful people. We'd love to add you to that list.

 

Our focus is on delivering excellence in customer service and we have a large number of contracted support customers who have been with us for many years.

 

Our strong focus on Act! CRM has lead to our becoming a Swiftpage 'Diamond' Act! partner, the highest tier of strategic partnership afforded to only a small number of businesses globally. We are also an 'Act! Premier Trainer' which means that we are certified by Swiftpage as being able to deliver the highest quality of service to our customers.

 

We participate fully in beta testing and product development discussion with the authors of Act! and regularly offer feedback and advice which contributes towards the product roadmap. 

 

Solutions for CRM is a trading brand of Solutions for Accounting Ltd, leading U.K. Providers of Sage 50, Sage 200, Sage Live, SageCRM and Salesforce business systems. 'Solutions' also now incorporates the award winning 'BluebirdCRM' Act! CRM business.

 

Meet some of our key Act! team members below.

 

Our Act! business support team...

Meet the people that will help you make it happen

Will Ingleby

Director of CRM

Problem solver and a people person. Strong background in CRM and an Act! evangelist for almost 15 years.

Nicola Gibson

Act! CRM Consultant

Avid communicator, web and Internet CRM expert with more than 10 years of Act! experience.

Alison Arnold

Senior Act! Tech. Support Eng.

Many years of experience with Act! at a technical level, and an expert in the dark art of Microsoft SQL that lies beneath. 

Stephen Stubley

Act! CRM Consultant

Experienced in delivering CRM projects in small businesses and at enterprise level - a dedicated perfectionist!

David Nunley

Apprentice Act! Support Tech

Quick to learn and keen to help customers enjoy using Act! through guiding Users and solving problems

Sam Looms

Act! Support Technician

6 years a slave to Act!

An experienced fixer of Act! database issues and daily delighter of our User community

Joe Paton

Act! Support Technican

'Award winning' Act! support technician who brings joy and smiles to our clients on a regular basis

Gregor Imrie

Act! Support Technician

Thorough, knowledgeable and effective, a time-served Act! engineer with a deep knowledge of the product

George Dennis

Act! Support Technician

Newest member of the Act! Support department, but already helping our clients enjoy a positive Act! experience daily

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